Refund Policy

Refund Policy for Payments to Back and Neck Clinic(www.drashishjain.in)

Please read this Refund Policy carefully before making any payments to Back and Neck Clinic(www.drashishjain.in) through its website, mobile app, cash, or UPI (Unified Payments Interface). This Refund Policy governs the refund process for payments made to Back and Neck Clinic(www.drashishjain.in). By making a payment, you agree to be bound by this Refund Policy. If you do not agree to this Refund Policy, please refrain from making any payments.
1- General Refund Policy:

A- Back and Neck Clinic(www.drashishjain.in) strives to provide high-quality services and ensures accurate billing for the services rendered.

B- Refunds may be considered in certain circumstances as outlined in this Refund Policy.

2- Eligibility for Refunds:

A- Refunds may be issued under the following circumstances:
I. OVERPAYMENT: IF YOU HAVE MADE AN EXCESSIVE PAYMENT OR DUPLICATE PAYMENT, YOU MAY BE ELIGIBLE FOR A REFUND OF THE EXCESS AMOUNT.
II. CANCELLED SERVICES: IF Back and Neck Clinic(www.drashishjain.in) CANCELS OR IS UNABLE TO PROVIDE THE REQUESTED SERVICES, YOU MAY BE ELIGIBLE FOR A REFUND.
III. DISPUTED CHARGES: IF YOU BELIEVE THERE HAS BEEN AN ERROR IN BILLING OR AN UNAUTHORIZED TRANSACTION, YOU SHOULD CONTACT Back and Neck Clinic(www.drashishjain.in) IMMEDIATELY TO ADDRESS THE ISSUE.

3- Refund Request Process:

A- To request a refund, you must contact Back and Neck Clinic(www.drashishjain.in) directly using the contact information provided below. You may be required to provide details of the payment, such as payment reference number, date, and amount.

B- All refund requests must be submitted within a reasonable timeframe from the date of payment. Back and Neck Clinic(www.drashishjain.in) reserves the right to determine what constitutes a reasonable timeframe.

4- Refund Determination and Processing:

A-The eligibility and amount of the refund will be determined by Back and Neck Clinic(www.drashishjain.in) in accordance with this Refund Policy.

B-Refunds, if approved, will be processed using the same payment method used for the original transaction, unless otherwise agreed upon.

C-Refunds may be subject to administrative fees or deductions as deemed necessary by Back and Neck Clinic(www.drashishjain.in).

5- Non-Refundable Items:

A- Certain payments may be non-refundable, including but not limited to:
I. SERVICES THAT HAVE ALREADY BEEN PROVIDED OR CONSUMED.
II. PAYMENTS MADE FOR NON-CANCELABLE OR NON-TRANSFERABLE SERVICES.

6- Communication and Status Updates:

A- Back and Neck Clinic(www.drashishjain.in) will make reasonable efforts to communicate with you regarding the status of your refund request.

B- You may be required to provide additional information or documentation to facilitate the refund process.

7- Contact Us:

If you have any questions, concerns, or need to request a refund, please contact us at:
Back and Neck Clinic(www.drashishjain.in)
Address: 3/309, Vishwas Khand, Gomti Nagar, Lucknow, Uttar Pradesh 226010
Phone: 073886 94422