Patient Privacy Policy

At Back and Neck Clinic, we are committed to protecting the privacy and confidentiality of our patients’ personal and health information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our health and medical services. By availing our services, you consent to the practices described in this policy.

1- Information We Collect:
We collect various types of information from our patients, including but not limited to:
PERSONAL INFORMATION (SUCH AS NAME, ADDRESS, CONTACT DETAILS)
HEALTH INFORMATION (SUCH AS MEDICAL HISTORY, DIAGNOSTIC IMAGES, TEST RESULTS)

2- Collection and Use of Information:
A- We collect your personal and health information for the following purposes:
TO PROVIDE ACCURATE DIAGNOSIS AND TREATMENT
TO COMMUNICATE WITH YOU REGARDING YOUR HEALTH SERVICES
TO MAINTAIN YOUR HEALTH RECORDS
TO COMPLY WITH LEGAL AND REGULATORY REQUIREMENTS

B- We may use your de-identified information for research and statistical analysis to improve our services. Your identity will remain anonymous in such cases.

3- Information Disclosure:
A- We do not disclose your personal or health information to third parties unless required by law or with your explicit consent.

B- We may share your information with trusted third-party service providers who assist us in delivering our services, such as IT support, billing, or laboratory services. These providers are bound by confidentiality agreements and are only allowed to use the information for the intended purpose.

4- Data Security:
A- We implement appropriate physical, technical, and administrative measures to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction.

B- We regularly review and update our security protocols to ensure the ongoing confidentiality and integrity of your information.

5- Retention of Information:
We retain your personal and health information for the minimum period required by law or as necessary for the provision of services. Afterward, we securely dispose of or de-identify the information.

6- Access and Correction:
You have the right to access, correct, or update your personal and health information held by us. If you believe that any information we have is inaccurate or incomplete, please contact us using the information provided at the end of this policy.

7- Cookies and Tracking Technologies:
Our website may use cookies and similar tracking technologies to enhance your experience. You can adjust your browser settings to refuse cookies, but it may impact the functionality of our website.

8- Changes to the Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review the policy periodically.

9- Contact Us:
If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at:
Back and Neck Clinic
Address: 3/309, Vishwas Khand, Gomti Nagar, Lucknow, Uttar Pradesh 226010
Phone: 073886 94422
Email: ashish.msortho@gmail.com

Please note that this Privacy Policy applies solely to Back and Neck Clinic and its services and does not cover any third-party websites or services linked to from our website.